Privacy Policy

01Information We Collect

Information You Provide Directly

When you contact us, request a quote, or submit our contact form, we may collect the following personal information:

• Full name and company/brand name
• Email address and phone number / WhatsApp number
• Country and shipping address
• Product requirements, design files, and project details
• Order history and communication records

Information Collected Automatically

When you visit our website, we may automatically collect technical information including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and referral source
• Device type and screen resolution

02How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide custom manufacturing quotes
• To process and fulfill your orders and manufacturing requests
• To communicate with you about your project status and production updates
• To send you relevant product updates or offers (only with your consent)
• To improve our website, services, and customer experience
• To comply with our legal obligations

We will never use your personal information for purposes other than those described above without your explicit consent.

03Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third parties who assist us in operating our website or conducting our business (e.g. email providers, shipping carriers like DHL/FedEx/UPS), bound by confidentiality obligations.
• Legal Requirements: If required by law, regulation, court order, or government authority.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

04Cookies & Tracking

Our website may use cookies — small text files stored on your device — to improve your browsing experience. We use the following types of cookies:

• Essential Cookies: Required for the website to function correctly.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g. Google Analytics).
• Preference Cookies: Remember your settings and preferences.

You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of our website.

05Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

06Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for the duration of any business relationship and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements.

When personal data is no longer needed, we securely delete or anonymize it.

07Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Objection: Object to our processing of your personal data.
• Portability: Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at info@lethletic.com. We will respond within 30 days.

08Third-Party Links

Our website may contain links to third-party websites including social media platforms (Instagram, Facebook, LinkedIn) and communication tools (WhatsApp). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

09Children's Privacy

Our website and services are directed to businesses and adults aged 18 and over. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@lethletic.com
• WhatsApp: +92 326 610 7242
• Address: Lethletic Sportswear, Shatab Garh, Sialkot 51310, Punjab, Pakistan